Terms of Service

1. Eligibility

You must be at least 13 years of age to use Loomta. By using the Service, you represent that you are of legal age to form a binding contract and meet all eligibility requirements. If you are using Loomta on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

2. Description of Service

Loomta is a social media scheduling and publishing platform that enables users and AI agents to schedule, manage, and publish content across social media platforms (such as TikTok, Instagram, and others). Loomta provides a unified API and web interface for these purposes.

3. Accounts

You must create an account to use Loomta. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify Loomta immediately at [email protected] if you suspect unauthorized use of your account. Loomta is not liable for any loss or damage arising from your failure to protect your credentials.

4. Acceptable Use

You agree to use Loomta only for lawful purposes and in accordance with these Terms. You must not use Loomta to:

• Post or transmit content that is illegal, harmful, defamatory, or infringes the rights of others.
• Violate the terms of service of any connected social media platform.
• Attempt to gain unauthorized access to Loomta's systems or another user's account.
• Use automated means to access or scrape the Service in a manner that exceeds normal usage.
• Engage in spam, phishing, or any deceptive practices through content published via Loomta.

Loomta reserves the right to suspend or terminate your account if you violate these rules.

5. Subscriptions, Billing & Refunds

Loomta offers access to the Service through monthly and annual subscription plans. By subscribing, you authorize Loomta to charge your chosen payment method on a recurring basis for the selected plan.

• You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.
• Refunds, either partial or full, are generally not available due to the nature of the Service. If you believe you were charged in error, contact us within 14 days.
• Loomta reserves the right to change pricing, plan features, and access restrictions at any time, with notice provided via email or the Service.

6. Your Content

You retain ownership of all content you create and publish through Loomta. By using the Service, you grant Loomta a limited, non-exclusive license to store and process your content solely for the purpose of providing the Service to you. Loomta does not claim ownership of your content and will not use it for any other purpose.

You are solely responsible for the content you publish through Loomta and must ensure it complies with all applicable laws and third-party platform policies.

7. Third-Party Integrations

Loomta integrates with third-party social media platforms (such as TikTok) to provide its publishing features. Your use of those platforms is governed by their respective terms of service and privacy policies. Loomta is not responsible for the actions, content, or policies of third-party platforms.

8. Intellectual Property

All rights, title, and interest in and to Loomta — including the website, platform, API, software, logos, and trademarks — are and remain the exclusive property of Loomta. Nothing in these Terms grants you any right to use the Loomta name, logo, or branding without our prior written consent.

9. Disclaimers

Loomta is provided “as is” and “as available” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. Loomta does not guarantee that the Service will be uninterrupted, error-free, or that content published through the Service will be accepted by third-party platforms.

10. Limitation of Liability

To the maximum extent permitted by law, Loomta shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service, even if Loomta has been advised of the possibility of such damages. Loomta's total liability to you for any claim arising from these Terms or the Service shall not exceed the amount you paid to Loomta in the 12 months preceding the claim.

11. Termination

Loomta may suspend or terminate your access to the Service at any time, with or without cause, including for violation of these Terms. Upon termination, your right to use Loomta ceases immediately. Provisions that by their nature should survive termination (including ownership, disclaimer, limitation of liability) will survive.

12. Communications

Loomta may send you emails related to your account, billing, security, and the Service. We may also send optional marketing communications about Loomta features and updates. You can unsubscribe from marketing emails at any time via the unsubscribe link in any email or by contacting us.

13. Modifications to Terms

Loomta reserves the right to update or modify these Terms at any time. We will notify you of material changes by posting the revised Terms on loomta.com and updating the “Last updated” date. Your continued use of Loomta after the effective date of the revised Terms constitutes your acceptance.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

15. Contact Us

If you have any questions about these Terms of Service, please contact Loomta at:

Loomta
Email: [email protected]
Website: https://loomta.com